Privacy Policy

1. Introduction

Buildify ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website or engage our marketing and lead generation services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name provided via forms or direct communication
• Business information — details about your business, industry, and goals shared during onboarding or service delivery
• Usage data — pages visited, time spent, referring URLs, and browser type collected automatically via cookies and analytics tools
• Communications — records of emails, messages, and calls for service delivery and quality purposes

3. How We Use Your Information

We use your information to:

• Deliver, manage, and improve the services you have engaged us for
• Communicate with you about your project, invoices, and updates
• Send relevant marketing communications (where you have opted in)
• Comply with legal obligations
• Analyse website usage to improve our platform and offerings

4. SMS / Text Messaging

If you provide your phone number and consent to SMS communications, you agree to receive text messages from Buildify related to your services, updates, and promotional content. Message and data rates may apply. You can opt out at any time by replying STOP. We do not share your mobile number with third parties for their marketing purposes.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

• Trusted service providers who assist in delivering our services (e.g., CRM, advertising platforms, analytics), bound by confidentiality obligations
• Legal or regulatory authorities when required by law
• Successor entities in the event of a merger or acquisition, with prior notice to you

6. Cookies and Tracking

Our website uses cookies to enhance your experience and collect analytics data. You can control cookie settings through your browser. Disabling cookies may affect site functionality. We use tools such as Google Analytics to understand traffic patterns; this data is aggregated and anonymised.

7. Data Retention

We retain your personal data for as long as necessary to deliver services and comply with legal obligations. Client data is typically retained for a minimum of 3 years after the end of an engagement unless you request deletion and there is no legal reason to retain it.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with your relevant data protection authority

To exercise any of these rights, contact us at hello@buildify.agency.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@buildify.agency.